Getting started with route optimization projects is labor-intensive and time-consuming. On-going maintenance of the optimized routes requires trained staff dedicated to keeping your customer service and billing systems in-sync with routing. Even though the FleetRoute™ technology has a multitude of time-saving functions such as the Automatic Route Updater, many organizations choose to outsource their routing to FleetRoute™ Services. FleetRoute™ Services provides all of your routing needs within a fixed budget. There are no hidden fees.

We thrive on economies of scale. With FleetRoute™ Services, we may drastically reduce the cost of implementation by using our dedicated routing experts and secure database and network administration. The result is typically a lower cost of implementation. More importantly, it will be an implementation without surprises...on time and within budget.

Clients may use FleetRoute™ Services to get started and then transition to in-house route management. FleetRoute™ Services provides incentives for this transition by decreasing the additional cost of installing the technologies in-house.

How to get started?

Contact us and we will work with you to understand your exact needs. We will then provide you with a quote for initial routing and on-going route maintenance.

How long will it take?

Once the street and customer databases are ready, you will receive draft routes within weeks. Tweaking and modifying the routes to finalize them depends upon your needs and the type and number of routes.

Is outsourcing cheaper than buying the software and doing it ourselves?

Yes, in most cases. We have dedicated routing experts with extensive knowledge of the software and waste/recycling vehicle routing. We have some of the world’s leading GIS experts to troubleshoot problems. Our technology infrastructure is established for handling the synchronization with customer service and billing systems. Routing is all we do!

When considering the cost of the software, training, and the inevitable need for consulting services to assist your staff up the learning curve, outsourcing to FleetRoute™ Services is usually less expensive and under a fixed budget. If your organization has GIs staff and numerous or extensive routing projects, it may be less expensive and aligned with your organizational strategy to a buy the software and do it yourself.
FleetRoute’s automated and timesaving functions make it viable for us to offer FleetRoute™ as an outsourced service and will make maintaining your in-house routing projects easier.

What about data security?

All client information is stored on a secure network, protected by software and hardware technologies. Each client will be provided a secure file transfer protocol (FTP) site for sending and receiving information. Only the experts working on your routes can access your data. We will not use your data for any other activity than providing the contracted services to you. A confidentiality agreement will be established that legally binds our pledge to only use your information in providing services to your organization.

What if we do not have a customer list?

It is not uncommon for residential collection services to be based on an area and not a list of actual customers being serviced. Route optimization can still be performed. You have two choices: (1) develop routes based on population estimates, or (2) develop a customer database. Because a customer database helps improve customer service, developing a customer database is likely the preferable solution. We will assist you in developing a customer database by conducting an audit and/or acquiring an existing database from a utility or marketing company.

Can FleetRoute™ Services integrate with our accounting, billing, and customer service systems?

Through a secure synchronization process, FleetRoute™ can integrate with most accounting, billing, and customer service systems. The frequency of data synchronizations depends upon your needs, from a daily to quarterly basis. The process entails scheduling a data export from your existing systems that is transmitted to FleetRoute™ Services via a secure connection, then uploaded into FleetRoute™, updated with new routing information, and then transmitted back to your systems.